Frequently Asked Questions
Everything you need to know about NAVEE performance gear.
What is the typical delivery timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental US. International delivery times vary by location but typically arrive within 7-14 business days.
How do I process a return or exchange?
We offer a 30-day return policy for all unworn and unwashed sports gear. Simply visit our returns portal, enter your order number, and print your prepaid shipping label.
Are your materials sustainably sourced?
Yes, NAVEE is committed to eco-performance. Over 70% of our current collection is manufactured using recycled polyester and organic cotton to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find the right size for athletic wear?
Every product page includes a detailed 'Size & Fit' guide. Since our gear is designed for high-intensity movement, we recommend sizing up if you prefer a more relaxed fit.
Do you offer professional athlete or coach discounts?
Yes, we have a dedicated Pro Program. Qualified athletes, coaches, and fitness professionals can apply through our 'Pro Portal' to receive exclusive industry pricing.